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Accounting Specialist-Utility Collections

Tue, 10/19/2021 - 11:40

As part of the City of Joplin TEAM employment package, we offer many different benefits.  Just some of the most significant benefits we offer full time employees are:

  • FREE Health Insurance for Single Employees and low costs for Family Insurance
  • Dental Insurance at $8.38 per MONTH
  • Vision Insurance:  We offer two different packages.  One is $1.44 per MONTH.  One is $5.34 per MONTH
  • FREE Company paid life Insurance with the option of additional Life Insurance for family members
  • After 5 years of employment, you are automatically vested for a FREE retirement pension from the City of Joplin

Along with those, we offer many other fringe benefits such as:

  • Vacation, Sick Leave, and Holiday pay
  • Sick Leave Buy Back Program
  • FREE Tuition Reimbursement Program for students
  • FREE 24hr Fitness Center or Health Club Reimbursement Programs 
  • Care Leave Program for Employees who experience any catastrophic illness
  • Additional Longevity Pay for every 5 years of service

Primary Purpose

Under general supervision; performs routine to complex accounting duties necessary for preparing,

maintaining, and coordinating various types of accounting information required for financial 

reporting systems.

Essential Job Functions

Management reserves the rights to add, modify, change, or rescind the work assignments of different 

positions and to make reasonable accommodations so that qualified employees can perform the 

essential functions of the job. Regular and consistent attendance for the assigned work schedule is 

essential.

1.   Coordinates customer account information.

2.   Researches customer address changes to ensure accurate billing information.

3.   Delivers utility bills to the post office.

4.   Collects utility bills for the City.

5.   Coordinates online payments with customers and third-party vendors.

6.   Processes incoming payments on a daily basis.

7.   Responds to telephone customer inquiries about utility billing.

8.   Interacts professionally and courteously with the public, City employees, and vendors; 

attempts to solve problems for unsatisfied customers, employees, or vendors and notifies supervisor 

for assistance when necessary.

9.   Contributes effectively within the Finance Department, communicates effectively with 

co-workers, both within the department as well as outside the department. Maintains satisfactory 

attendance to ensure duties are performed without negatively impacting co-workers or delivery of 

service to the public.

Other Duties

?    Attends and participates effectively at departmental staff meetings.

?    Maintains the confidentiality of files, records, reports as required by law, City policy, and 

procedures.

?    Performs other duties as assigned.

Minimum Qualifications

Knowledge of:  Accounting and financial reporting principles and practices; automated accounting 

systems; applicable laws, codes, regulations, policies and procedures related to government funding 

requirements and Federal and State compliance; computer software applications, including word 

processing, spreadsheets and databases; various financial software app ications for revenue and

expenditure reporting and analysis; data entry; Microsoft Office Suite.


Categories: Special Interest

Accounting Specialist

Mon, 10/18/2021 - 18:02

As part of the City of Joplin TEAM employment package, we offer many different benefits.  Just some of the most significant benefits we offer full time employees are:

  • FREE Health Insurance for Single Employees and low costs for Family Insurance
  • Dental Insurance at $8.38 per MONTH
  • Vision Insurance:  We offer two different packages.  One is $1.44 per MONTH.  One is $5.34 per MONTH
  • FREE Company paid life Insurance with the option of additional Life Insurance for family members
  • After 5 years of employment, you are automatically vested for a FREE retirement pension from the City of Joplin

Along with those, we offer many other fringe benefits such as:

  • Vacation, Sick Leave, and Holiday pay
  • Sick Leave Buy Back Program
  • FREE Tuition Reimbursement Program for students
  • FREE 24hr Fitness Center or Health Club Reimbursement Programs 
  • Care Leave Program for Employees who experience any catastrophic illness
  • Additional Longevity Pay for every 5 years of service

Primary Purpose

Under general supervision; performs routine to complex accounting duties necessary for preparing,

maintaining, and coordinating various types of accounting information required for financial 

reporting systems.

Essential Job Functions

Management reserves the rights to add, modify, change, or rescind the work assignments of different 

positions and to make reasonable accommodations so that qualified employees can perform the 

essential functions of the job. Regular and consistent attendance for the assigned work schedule is 

essential.

1.   Coordinates customer account information.

2.   Researches customer address changes to ensure accurate billing information.

3.   Delivers utility bills to the post office.

4.   Collects utility bills for the City.

5.   Coordinates online payments with customers and third-party vendors.

6.   Processes incoming payments on a daily basis.

7.   Responds to telephone customer inquiries about utility billing.

8.   Interacts professionally and courteously with the public, City employees, and vendors; 

attempts to solve problems for unsatisfied customers, employees, or vendors and notifies supervisor 

for assistance when necessary.

9.   Contributes effectively within the Finance Department, communicates effectively with 

co-workers, both within the department as well as outside the department. Maintains satisfactory 

attendance to ensure duties are performed without negatively impacting co-workers or delivery of 

service to the public.

Other Duties

?    Attends and participates effectively at departmental staff meetings.

?    Maintains the confidentiality of files, records, reports as required by law, City policy, and 

procedures.

?    Performs other duties as assigned.

Minimum Qualifications

Knowledge of:  Accounting and financial reporting principles and practices; automated accounting 

systems; applicable laws, codes, regulations, policies and procedures related to government funding 

requirements and Federal and State compliance; computer software applications, including word 

processing, spreadsheets and databases; various financial software app ications for revenue and

expenditure reporting and analysis; data entry; Microsoft Office Suite.


Categories: Special Interest

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